Comments on: I want to love OS X, but Apple lackeys won’t let me http://www.turdhead.com/2005/11/21/i-want-to-love-os-x-but-apple-lackeys-wont-let-me/ For geeks with social skills! Wed, 05 May 2010 09:31:40 -0400 hourly 1 http://wordpress.org/?v=3.0.1 By: VeryVito http://www.turdhead.com/2005/11/21/i-want-to-love-os-x-but-apple-lackeys-wont-let-me/comment-page-1/#comment-2035 VeryVito Mon, 28 Nov 2005 18:33:13 +0000 http://www.turdhead.com/?p=104#comment-2035 That <em>is</em> a tough choice. I'm personally waiting, but I have to admit it's difficult. Get me one too! That is a tough choice. I’m personally waiting, but I have to admit it’s difficult. Get me one too!

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]]> By: chimp http://www.turdhead.com/2005/11/21/i-want-to-love-os-x-but-apple-lackeys-wont-let-me/comment-page-1/#comment-2033 chimp Mon, 28 Nov 2005 15:40:53 +0000 http://www.turdhead.com/?p=104#comment-2033 Power cords and geniuses aside, do I wait til January for the intel-based machines, or is it safe to go out and grab me a powerbook? Power cords and geniuses aside, do I wait til January for the intel-based machines, or is it safe to go out and grab me a powerbook?

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]]> By: Naphthalene http://www.turdhead.com/2005/11/21/i-want-to-love-os-x-but-apple-lackeys-wont-let-me/comment-page-1/#comment-2008 Naphthalene Tue, 22 Nov 2005 15:59:17 +0000 http://www.turdhead.com/?p=104#comment-2008 With the exception of Keith Peters, I think most of you are missing the point: it's not OSX or even Apple in general with which Vito has a problem; rather, it's their customer dis-service (nyuk, nyuk, nyuk). Sure, if you take a defective whatever back to Walmart or something, you risk interfacing with a moron. That happens. What <i>doesn't</i> happen at Walmart, however, is this: no one -- smiling or not -- escorts to you a hip, trendy, online form, where you're given the rare privilege to schedule an appointment, two hours from now, with the unoccupied moron standing two feet away from you. From what I read, <i>that</i> was the core of Vito's rant. Vito loves Apple; Vito loves OSX; Vito would rather stab all the "geniuses" in the face with a soldering iron than deal with their asinine online forms. Vito, delete or rebut at will! With the exception of Keith Peters, I think most of you are missing the point: it’s not OSX or even Apple in general with which Vito has a problem; rather, it’s their customer dis-service (nyuk, nyuk, nyuk). Sure, if you take a defective whatever back to Walmart or something, you risk interfacing with a moron. That happens. What doesn’t happen at Walmart, however, is this: no one — smiling or not — escorts to you a hip, trendy, online form, where you’re given the rare privilege to schedule an appointment, two hours from now, with the unoccupied moron standing two feet away from you. From what I read, that was the core of Vito’s rant. Vito loves Apple; Vito loves OSX; Vito would rather stab all the “geniuses” in the face with a soldering iron than deal with their asinine online forms.

Vito, delete or rebut at will!

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]]> By: Keith Peters http://www.turdhead.com/2005/11/21/i-want-to-love-os-x-but-apple-lackeys-wont-let-me/comment-page-1/#comment-2006 Keith Peters Tue, 22 Nov 2005 02:47:12 +0000 http://www.turdhead.com/?p=104#comment-2006 No, not every store is like that. I bought my Toshiba at BestBuy. Power jack went bad. Brought it in. Waited in line maybe 5 minutes. The guy verfied that the jack was bad. Took a new unit off the shelf, swapped hard drives and I was out of there in less than a half hour with a brand new laptop with all my data in it. Can't beat that. No, not every store is like that. I bought my Toshiba at BestBuy. Power jack went bad. Brought it in. Waited in line maybe 5 minutes. The guy verfied that the jack was bad. Took a new unit off the shelf, swapped hard drives and I was out of there in less than a half hour with a brand new laptop with all my data in it. Can’t beat that.

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]]> By: John http://www.turdhead.com/2005/11/21/i-want-to-love-os-x-but-apple-lackeys-wont-let-me/comment-page-1/#comment-2004 John Mon, 21 Nov 2005 23:09:40 +0000 http://www.turdhead.com/?p=104#comment-2004 I hear ya, but its just like if you go to WalMart or any big place, you have to get in line to get your compliant heard. Doesn't matter if you have a simple swap or want your money back == 1 line for everyone. Try calling Dell some time to get something warrantied. I spent over an hour going through monkey steps before the girl on the other end finally could say my DVD burner had a faulty door (it got stuck 1/4" and would go back in). Hopefully you get your new power cord soon. Out of habit, I usually buy an extra AC adapter with my new laptops so I can keep one near my desk and one in my laptop bag for when I am "on the go". I hear ya, but its just like if you go to WalMart or any big place, you have to get in line to get your compliant heard. Doesn’t matter if you have a simple swap or want your money back == 1 line for everyone. Try calling Dell some time to get something warrantied. I spent over an hour going through monkey steps before the girl on the other end finally could say my DVD burner had a faulty door (it got stuck 1/4″ and would go back in).

Hopefully you get your new power cord soon. Out of habit, I usually buy an extra AC adapter with my new laptops so I can keep one near my desk and one in my laptop bag for when I am “on the go”.

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]]> By: VeryVito http://www.turdhead.com/2005/11/21/i-want-to-love-os-x-but-apple-lackeys-wont-let-me/comment-page-1/#comment-2002 VeryVito Mon, 21 Nov 2005 22:22:19 +0000 http://www.turdhead.com/?p=104#comment-2002 Apparently, the object of my rant wasn't clear. Cords wear out/break, no problem. But no, the store wasn't slammed. Believe it or not, I <em>am</em> a big fan of Apple. My dream is a world in which <em>everybody</em> enjoys the reliable hardware and software that Apple produces. But if the average computer user is expected to put up with smug "geniuses" and "reservations" just to "return" a "defective power cord," then I seriously doubt the general public will put up with it any more than I, a Mac-lover, will. And that's a shame. Apparently, the object of my rant wasn’t clear. Cords wear out/break, no problem. But no, the store wasn’t slammed.

Believe it or not, I am a big fan of Apple. My dream is a world in which everybody enjoys the reliable hardware and software that Apple produces. But if the average computer user is expected to put up with smug “geniuses” and “reservations” just to “return” a “defective power cord,” then I seriously doubt the general public will put up with it any more than I, a Mac-lover, will. And that’s a shame.

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]]> By: ericd http://www.turdhead.com/2005/11/21/i-want-to-love-os-x-but-apple-lackeys-wont-let-me/comment-page-1/#comment-2000 ericd Mon, 21 Nov 2005 21:57:28 +0000 http://www.turdhead.com/?p=104#comment-2000 is the cord worn or bent near the end that inserts into your iBook? We had one that happend to, but it was like 2 years old and we just bought a new one. Never had a problem besides that. I'm sure they will replace yours if they test it at the store and it proves to be faulty. Was the store slammed when you went in there? You can make reservations online ahead of time now too. I know that doesn't make it much easier, but it helps. is the cord worn or bent near the end that inserts into your iBook? We had one that happend to, but it was like 2 years old and we just bought a new one. Never had a problem besides that. I’m sure they will replace yours if they test it at the store and it proves to be faulty.

Was the store slammed when you went in there? You can make reservations online ahead of time now too. I know that doesn’t make it much easier, but it helps.

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]]> By: VeryVito http://www.turdhead.com/2005/11/21/i-want-to-love-os-x-but-apple-lackeys-wont-let-me/comment-page-1/#comment-1999 VeryVito Mon, 21 Nov 2005 21:48:48 +0000 http://www.turdhead.com/?p=104#comment-1999 My problem isn't with the adapter or OS X. I LOVE my Apple products. Unfortunately, if you buy their products, you're forced to deal with their "geniuses" every once in a while. Thus, my problem is with the mentality of a company that offers "hip, cool, online, instore reservations" instead of offering service, help or refunds. Apple makes fantastic products, and for a while at least, it seemed they were getting away from the "snob appeal" factor that scared off so many prospective customers. But I had to sign up online WHILE I WAS STANDING NEXT TO THE "GENIUS" to speak to him about a faulty adapter. I couldn't help but recall the "L'Idiot" scene from Steve Martin's "L.A. Story." So hip. So trendy. So utterly useless. My problem isn’t with the adapter or OS X. I LOVE my Apple products. Unfortunately, if you buy their products, you’re forced to deal with their “geniuses” every once in a while.

Thus, my problem is with the mentality of a company that offers “hip, cool, online, instore reservations” instead of offering service, help or refunds. Apple makes fantastic products, and for a while at least, it seemed they were getting away from the “snob appeal” factor that scared off so many prospective customers. But I had to sign up online WHILE I WAS STANDING NEXT TO THE “GENIUS” to speak to him about a faulty adapter.

I couldn’t help but recall the “L’Idiot” scene from Steve Martin’s “L.A. Story.” So hip. So trendy. So utterly useless.

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]]> By: Isaac Rivera http://www.turdhead.com/2005/11/21/i-want-to-love-os-x-but-apple-lackeys-wont-let-me/comment-page-1/#comment-1998 Isaac Rivera Mon, 21 Nov 2005 21:33:33 +0000 http://www.turdhead.com/?p=104#comment-1998 I've owned 3 such adapters over the years, they came with computers I purchased. None of them had any issues.... Are you sure there is not issues witht he wall plugs you are using? There may be a shorted circuit somewhere. A defective adapter would not be so rare... it happens, but 2 in a row sounds quite odd. In any case, what does the adapter have to do with your love/hate relationship with osx? I don't seem to be able to relate one to the other... OS X is arguably the best operating system out there, and your adapter blues, though understandably irritating, in no way argue against that. Isaac I’ve owned 3 such adapters over the years, they came with computers I purchased. None of them had any issues….
Are you sure there is not issues witht he wall plugs you are using? There may be a shorted circuit somewhere. A defective adapter would not be so rare… it happens, but 2 in a row sounds quite odd.

In any case, what does the adapter have to do with your love/hate relationship with osx? I don’t seem to be able to relate one to the other… OS X is arguably the best operating system out there, and your adapter blues, though understandably irritating, in no way argue against that.

Isaac

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